1. INFORMATION WE COLLECT
We collect different types of information to improve our services and provide a seamless experience for our users.
- Personal Information (If Provided by You)
- Name, email address, and other contact details (only if you voluntarily provide them for authentication or communication).
- Usage Data
- IP address, browser type, device details, and how you interact with our website
- Cookies and tracking technologies to enhance your browsing experience.
- Uploaded Content
- Any files uploaded to Hour Zero (e.g., notes, assignments, books, previous year question papers).
- Metadata associated with uploads, such as timestamps and file names.
2. HOW WE USE YOUR INFORMATION
We use the collected data to:
- Provide access to study materials.
- Improve and personalize user experience.
- Maintain website security and prevent unauthorized access.
- Analyze traffic and usage trends for optimization.
- Send updates, announcements, or respond to inquiries (if you’ve provided contact information).
3. HOW WE SHARE YOUR INFORMATION
Your information is never sold or rented. However, we may share limited data in the following cases:
- Service Providers: Third-party services we use (such as Cloudinary for file storage and Firebase for authentication) may have access to your uploaded files and authentication details.
- Legal Compliance: If required by law, or if necessary to prevent fraud, security issues, or violations of our terms.
We take necessary precautions to ensure that third-party services comply with data protection laws.
4. HOW WE STORE AND PROTECT YOUR DATA
Your data is stored securely and managed with industry-standard protection, including:
- Service Providers: Third-party services we use (such as Cloudinary for file storage and Firebase for authentication) may have access to your uploaded files and authentication details.
- Legal Compliance: If required by law, or if necessary to prevent fraud, security issues, or violations of our terms.
While we take extensive security measures, no system is completely invulnerable. We advise users to avoid sharing highly sensitive information on the platform.
5. YOUR RIGHTS & CHOICES
You have control over your data:
- Access & Update – You can review and update your profile details (if applicable).
- Delete Uploaded Content – You can remove files you’ve uploaded to Hour Zero.
6. THIRD-PARTY LINKS & CONTENT
We may update this policy periodically to reflect changes in our services, legal requirements, or security measures. Any updates will be posted on this page with the "Last Updated" date. We encourage users to review this policy regularly.
7. CHANGES TO THIS PRIVACY POLICY
Hour Zero may contain links to external websites or third-party resources. We are not responsible for their privacy practices and recommend reviewing their privacy policies before interacting with their services.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to reach out to us